The Railways Ministry has announced its latest initiative that uses technology to make travel much more convenient for the millions of train travellers in India. As part of the new initiative, Indian Railways will soon embed a unique barcode on each item of food which will give them details about the kitchen where it was cooked.
While the government hasn't yet given any timelines for the rollout of this feature, it has revealed that the barcode will be provided on all kinds of food packets provided to travellers. Upon scanning this barcode, users will be able to view details like where the food was cooked, when it was cooked, and when it was packed, on their smartphones.
The food packets will also mention the kitchen number. Using this, travellers with bad experiences, can file a complaint quoting the exact details for swift redressal. IRCTC, the ticketing and catering firm for Indian Railways, currently serves its customers through 32 kitchens spread across the country.
Tracking the volume of food packets is currently a cumbersome job, which will likely be made easy by this upcoming feature. Food service on Indian trains, in the past, has been criticised for having questionable hygiene and quality.